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Review of SPC Sports

4 years ago

Have ordered from here multiple times and this is ...

Have ordered from here multiple times and this is the first and last time I've had terrible customer service. Ordered (2) 1.8mm skins for my bats, received (1) 1.8 and (1) 0.5 skin. Sent 4 emails to sales, no response. After 3 weeks I call, Lady on the phone told me they were out but just got some more and she will send me out one right away...wait 2 weeks nothing. Finally disputed the order with PayPal and they open up a claim. SPS responds back telling me to return the incorrect product, I think perfect, finally get a response! Ask for return postage label and will ship back immediately, they then escalate the claim and want ME to pay for postage! Any customer would be outraged about this, so I contact PayPal and they obviously refund me the whole order. I do NOT usually like to bash or rate poorly a company online but this is just unacceptable. Treat customers how you would like to be treated. We are all consumers in the end and all this for only $10.99...

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