Gatescaper

Review of Worcester Charter TV3

I was quite impressed by the new location. At firs...

I was quite impressed by the new location. At first I was a little overwhelmed by the new procedure of waiting in line. It's a far cry from the old way of taking a number and waiting for your number to be called. You now walk in and use a touchscreen to enter your name on. This definitely give you a sense of personalized service. A few things that would make it even better are sanitized wipes to clean the screen that everyone has touched, and more seating. They generally are busy so a few more cushioned benches would be wonderful. A water cooler might also be a nice addition due to the fact that it's always hot in there. Other than that, it's miles ahead of the old way.