Caldwell Abbott

Review of Hotel Grand Pacific

The hotel itself is nice but unfortunately we enco...

The hotel itself is nice but unfortunately we encountered a number of deficiencies during our recent stay. The internet was down the entire time. Personal and work deadlines were missed due to lack of notification. We were informed we could bypass an "error message" online but that was not possible on short notice it was too late to compensate for this. We purchased yogurt, pastries and other breakfast items to store in the fridge overnight. They spoiled because the fridge did not work. The pool was closed for renovations which made it challenging with young children. Just because it's not peak tourist season doesn't mean these services can be neglected. We're still paying good money for room rates.