R

Ruth Weddle

4 years ago

I was referred to this place by my Doctor for a Li...

I was referred to this place by my Doctor for a Liver Biopsy. I was called by them and was scheduled for my Biopsy the next day. I was told to come in for blood work before my appointment the next day. I was coming from another town and so I called them the next morning early to see how soon before the appointment I needed to arrive for the blood work. I was told by the receptionist she didn't know and would call me back. 2 1/2 hours later I got a call back. I was informed that my appointment had been cancelled because the Doctor was busy and that there was no nursing staff on duty to be able to perform the procedure. So I ask why I had been called and scheduled if there was no staff to do the Biopsy.... and as always she didn't know. I ask when I would be rescheduled and again she didn't know. I said when will I know... she said she would call me back... never heard anything back. So I called again the next day and said I would not ever be using the facility . They had proven they were unprofessional and I could NOT TRUST THEM to do the BIOPSY ... told them Not to call me back I was going someplace else for my Biopsy.

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