W

Walter LEE

4 years ago

Looks like the end of an era. Last night was the w...

Looks like the end of an era. Last night was the worst experience I have ever had at the Dilworthtown Inn and I've been visiting a couple times a year for thirty-two year. Gone are the tuxedo wrap waiters and matradee. We arrived greeted by young woman in a sweater-like poncho pleasant but not the professionalism I expected. In the bar, a very vocal bartender informed everyone in earshot repeatedly- that he was making all the drinks and there was no one working the service bar. I can attest to the truth of his statements because I waited close to thirty minutes to place my drink order. We were also informed that it was the manager s night off and the staff didn t know what they were doing. We were escorted to our table by a gentleman sporting a blue plaid shirt weighed down by a ring of keys suited for janitorial duty! Our waiter was flummoxed that we had specially ordered the tableside Caesar Salad. Long time patrons know that the creation of the tableside Caesar Salad was part of the allure on Saturday nights. We should have skipped the salad, it was prepared with as much care as a fast-food sandwich. The flavor of lemon and salt abused our taste buds as we choked down the bitter greens to mask our dismay in a vein attempt to salvage what was supposed to be a special night for my wife. The restaurant was clearly understaffed. When our food finally arrived the waiter ran by us asking if everything was okay, just after the plates hit the table. Well the food wasn t okay. My filet was tasty but tepid at best. My daughters chicken dishes were chewy and cold. My wife s duet (surf and turf) was piping hot except for the carrots, which were raw. All the meals lacked the care and precision we return for year after year. When we finally got our waiter s attention to explain about the chicken dishes he balked saying he stopped back to the table and no one said anything. He finally agreed to take the meals off the bill as they sat nearly untouched. To make up for the numerous errors we were told that the owner wanted to buy us a nightcap at the bar. We agreed and as we arrived back in the bar area, our waiter was telling the bartender about a customer who complained all-night and then gave him a jerk-off tip. I can t imagine whom he was talking about?
I have to admit I was disappointed with my visit there in 2014 and you will find my post on Facebook. Bottom-line skip the Dilworthtown Inn! Spend your money somewhere else.

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