They deserve ZERO stars. You may think that intern...

They deserve ZERO stars. You may think that internet service providers or DirecTV providers are all pretty much the same. They are not. Do yourself a favor, avoid apartment communities that have exclusive provider agreements with Consolidated Smart Systems. This has been one of the worst commercial experiences of my life. Again, avoid renting from properties which use Consolidated Smart Systems. The internet was unreliable and slow. In 2 years of service, the modem had to be replaced 3 times. When you go to cancel service, you better have that POS modem ready to send back to the company because they will charge you for that too. I'm just glad this nightmare will be over soon though it is going to cost me more than I had anticipated.