Mom came into the ED at about 10:00am and the staf...

Mom came into the ED at about 10:00am and the staff did 2 tests on her. It is now after 10:30pm and we are still waiting to talk with a doc to discuss the results. Meanwhile patients are lying on the hard floor and others are just walking out. One lady was vomiting into a waste basket in the ED waiting area. Hours later I told someone that the waste can needed to be removed. I was told that housekeeping would be called but more than 2 hours later the vomit bag is still here in the waiting room with us.
Now a tech is in the middle of the waiting room calling all the patients "who have been here a while" (approximately 20 - 25 people) and retaking their vitals. Right in front of everyone! So embarrassing.
The food here is also lacking. Vending machines are packed with chips and candy, the gift shop has rows and rows of candy with zero nutritional options and when I went to the cafeteria, they seemed to have only fried hot foods available. They do have a huge assortment of potato chips and a nice selection of ice cream bars. Not quite the options you would expect at a hospital.
The staff on the other hand has been quite nice.