Our consultant Jeff was very personable, friendly ...

Our consultant Jeff was very personable, friendly and knowledgeable. He addressed all of our concerns and explained in detail what the process was, why it was necessary, and what the end result would be. We were impressed with explanation of how thorough the cleaning was going to be! Jeff even went above and beyond showing how to get a stuck air filter out and how to put a new one in. I felt very trusting of him and very happy with the service recieved. The customer service reps were also very kind. We didn't hear Jeff knock the first time he came, so we called back to set up a new time and the customer service reps communicated with Jeff. He was able to make it back right away. Again, great service across the board.