Overall the store and the employees are great. The...

Overall the store and the employees are great. The reason I put 4 instead of 5 stars is due to an experience I had with one of their employees. I had purchased one of those collapsible straws that everyone was raving about. after a few weeks of use I found that it was actually growing mold due to it being hard to clean. I was in the shop and tried to share this with one of the employees. It really seemed like they couldn't care less as they just kept saying , "Oh, that's too bad!" I couldn't even get through a sentence without them cutting me off.