Lea Carpenter

Review of South San Francisco office

I'd give no stars if I could. Over the past 6 mont...

I'd give no stars if I could. Over the past 6 months they have neglected to pick up our garbage 6+ times. It got so bad they comped us a month free. But that doesn't solve the problem of extra garbage building up for two weeks at a time. It's always a hassle to talk to them on the phone and somehow, even after talking to JoAnne multiple times to resolve the issue, nothing gets fixed. It's a lack of communication umong office employees and the truck drivers themselves. They say that it's because they get the neighbors garbage mixed up with ours (the neighbors don't always pay their bill so they don't get their garbage picked up). But our garage cans are CLEARLY marked with our address. I would love to use a different garbage company but it seems Scavengers is a monopoly in the area. This is the worst service I've ever received from ANY type of business.