V

Vonna P

3 years ago

I must say that Billy Martin at Ancira Buick GMC m...

I must say that Billy Martin at Ancira Buick GMC made my car buying experience a pleasant one! I found a vehicle online at their lot in the evening on Memorial Day. I am pretty sure the dealership was already closed. I followed the prompts to inquire about the vehicle through their website and low and behold I received a rather quick response from Billy. He answered all my questions via email.
I made the trip to Boerne first thing the next morning to take a look at the vehicle. Billy was knowledgeable, courteous, and valued my time. Knowing my husband was not going to make it out soon to test drive it because he was working and our twins were graduating from elementary school that evening, Billy offered to meet us near the graduation so my husband could look at the vehicle and test drive it. This may not sound like a lot, but we were 40 minutes away.
I returned to the dealership the following morning to sign on the dotted line! Billy and his team were waiting for me at our scheduled time. The dreaded paperwork process went rather smoothly and I was able
to drive away later that morning with our new vehicle.
At no time did I feel pressured. I felt as though I received a fair deal and because of the customer service I received, Billy will be our first call when we are in the market for our next car.

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