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Daniel Seo

3 years ago

The ABSOLUTE worst company to buy ANYTHING from!

The ABSOLUTE worst company to buy ANYTHING from!

I purchased the Boston Marathon 4.0 treadmill from them for $4,000. I had great expectations for this treadmill. And boy was I disappointed!

It worked for 3 months, and then the next 4 months I was not able to use it at all! They kept sending parts out to replace and sent the technician out 3 times. None of this made the treadmill work. I had to call them every week for 4 months. Spent an average of 2 hours on the phone EVERY time! Terrible customer service! The ABSOLUTE worst!

DO NOT BUY ANYTHING from ICON!

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