Margaret Williams

Review of West Plaza Hotel

Welcomed in a friendly manner but felt most recept...

Welcomed in a friendly manner but felt most reception staff were quite offhand after this.
Ordered a paper for each morning which was noted. 1st morning collected one from reception and mentioned it was not delivered but did not arrive on the subsequent days. We were not charged for it.
Breakfast and staff were good.
Dinner menu uninspiring so dined out.
Overall ok but felt the photos online gave a false impression of style and smartness.