Francina Johnson

Review of Brian Center St. Andrews

Not fit for your loved one to live here!!! This l...

Not fit for your loved one to live here!!! This location is under staffed & are not equipped with the medical supplies needed for normal daily care. They also do not have enough skilled nurses or tech's to manage the residents they have. The website says they provide memory care but that is false!!! It seems as if they hire people without a certification or degree for the positions needed, that should have the proper knowledge to care for the residents.

My mom was at this location for about 1 year & she was in and out of the hospital several times due to poor care from this facility. If the resident has an medical illness and needs to be set out to the hospital, the doctor that is over this facility hesitate's about sending the resident out because they will not make money for the days that bed is not filled. I feel sorry for the residents that have to stay there because they are not properly cared for.

When there is a shift change the nurse's & tech are not required to give an update or report on the residents they are caring for, so no one is on the same sheet of music.

The meal plan they have for the residents are not a balance diet & if you are on a soft diet the food looks and taste like slop. There is a limit amount of activities offered for the residents that are mobile, so they are left either lying in their bed or sitting in a chair in the lobby with no interaction. I will never recommend this facility to anyone.