R

Robert Brown jr

3 years ago

I would leave zero stars or less if I could this a...

I would leave zero stars or less if I could this also relates to the service department.I broke down in Las Vegas with my truck barely made it in to the dealer.Electronic Throttle Control was going.1st they tell my battery was bad strange my truck seems start fine it did have some minor corrosion but nothing major so they replaced the battery.Then they diagnosed it told me it was the throttle position sensor ok it would be Monday before it could be fixed ok I live 100 miles away.So they told us they had a shuttle that could take us some where.We wound up asking a manager to take us to Sunset Station in Henderson so we could have a friend from our home town come pick us up.Well they kept saying they were going to pull the shuttle up out front.Finally about a hour later they tell us oh we can't we don't have anyone to drive you.They seem to have plenty of people to drive us.Then they wanted us to take a loaner car to Sunset Station and leave it there with our credit card on it what do they think if anything happened to the car it would come back on us.The worst part about the whole thing is my dad was with me he is 79 yrs old with diabetes and a pacemaker he needed to be home by morning to have his medicine.So I took my truck out of there and had it towed to a different dealer in town.I wouldn't recommend this place to anyone!!!

Comments:

No comments