Jim McNelis (the owner of Minkatec) is a man of no...

Jim McNelis (the owner of Minkatec) is a man of no integrity. I dropped my computer off in april to have a few security software programs installed. he said he would have my computer for about a week and would give me a call. well 3 weeks went by and no call. so I called and he seemed confused and said oh yea your computer is ready. when I went to his shop the bill I had to pay was much more then expected. he claimed he had to install these software programs that I never even asked him about. adobe acrobat pro and some visio program. these were some rather expensive additional charges. I told him I never wanted these programs nor do I need them. he just gave me a blank stare and seemed irritated and said ok fine ill need your computer for another week to remove them, and for only a partial refund. I said no way and I reluctantly paid the bill and walked out. so if you want to deal with a rude arrogant jerk then I guess minkatec is the place for you.