just trying to shop around, I left hawaiian telcom...

just trying to shop around, I left hawaiian telcom about 15 years ago because of poor customer service and trouble with landline, sharing with other people, I could hear neighbors on the phone while talking to a friend. I wanted to shop around, after reading the reviews thinking it has improved tremendously, I guess I better stick with spectrum even thought the rate is going up and up. I am surprised to see that you have not improved, I did not have a choice about not posting a star, but it won't let me post a comment without it. HT pls improve so you can compete with Spectrum who has excellent customer service but expensive.