Brenda Hart

Review of Finish Line Corp

I ordered an e-gift card as a Xmas gift. Received ...

I ordered an e-gift card as a Xmas gift. Received conformation. Several hours later received an email stating they are unable to complete the transaction. I checked my bank account and there is the money pending. Called the joke of customer service. 1st I had to call another number(which she gave me the wrong number) to get to the gift card number to call. I wanted to either get the gift card or have them release the hold of my $100. All i got was an insecure apology; and she kept repeating it will take 3-5 business days to refund my money. Obviously I have no card or money. What the rep suggested was to go buy another card while I'm waiting for the refund. Now they will have $200. Not acceptable. She would not give me a manager or give me the corp number. Then she hung up on me. Called the other cust service number again. He would not give me the corp number. Then he hung up for me. Never, never again will I shop at this place. I understand why the ratings at all rating business is so low.