My mother gets 2.5 times a year, once in a while, ...

My mother gets 2.5 times a year, once in a while, no girl who helps her with the household. She has been on vacation for the past 3 weeks. InHolland has not tried in any way to ensure replacement. Not even ten we asked for it. Later it turned out that all clients where this girl came did not have any care. Too ridiculous for words.