Zak Keith Review of Cedar Point-Cedar Fair
I won t lie the rollercoasters were absolutely ama...
I won t lie the rollercoasters were absolutely amazing but the employees were some of the most disrespectful and rude people I have ever interacted with. It was not just one person but several encounters on various rides and organizations. The first issue was when my boyfriend (who had a disability) was given an arrive time for Millennium. My boyfriend used a handicap elevator and the worker at the top of the elevator marked off his disability line so when we returned we were told by Hunter that we were out of luck because it was crossed out and didn t care that we hadn t rode. He would only give us a new time and would not even lower the wait time. When we went to guest services they fixed the issue and got us on. Then, we are trying to get a photo at 7:35 and our bus left at 8:00. We purchased a frame that they did not have in stock (which they did not tell us before purchase) and told us to go to another booth to get it. So we SPRINTED across the park to get this frame and when we arrived Biebele (I do not know how to spell her name, short Asian women) was EXTREMELY rude. She told me she would not give us the frame or a refund even though there other booth said to just call them. She would not do it. We went to guest services and they called them several times and a supervisor would not come to help the situation. We had to leave at 8:30 (30 minutes after the bus was suppose to leave waiting on us). Not only did we not get the frame but an entire line was screaming at the amount of disrespect and ridiculousness that was coming from FunPix. It was extremely embarrassing and upsetting to have constantly been greeted by unsmiling and rude employees who not only obviously don t enjoy their job, but can not possibly be trained on how to treat a guest. We are not the kind of people to complain about things but this was one of the most miserable experiences I have ever had and it practically ruined our entire experience with amazing roller coasters but with a horrible staff. I would not recommend if you are hoping to see people who enjoy their jobs or want to be treated with respect.

Comments: