Normally a fan of Pancake Parlour, but THIS locati...

Normally a fan of Pancake Parlour, but THIS location was the worst service - worst part was management lying to me that the special berry pancakes at the time came as plain pancakes, without any topping at all. More shocking details below.
My initial order was not only forgotten, as I watched at least 2 later, full family tables receive their meals, but no-one even checked on me sitting with nothing. I ordered some special desert pancakes, the ones which advertise the special topping, and they arrived WITHOUT THE PANCAKE TOPPING! I asked my waitress, who said that was how it is. The MANAGER, said that is how it is. A third waitress I asked, finally managed to get me the topping for the pancakes. So to confirm, berry pancakes DO come with berries. If a manager doesn't realize berry pancakes should come with at least some berries, they shouldn't be a manager there! Funny how that manager didn't ask me how my experience was while I was paying, in front of the lines of people waiting... I regret not speaking up even though she only told me the price and strategically didn't ask (which as far as I recall, I've always been asked about my experience at Pancake Parlour whilst paying) And it definitely has been a long while, but I finally got around to it!