Petra W.

Review of Crustacean Restaurant

What a shame I have to write this because the food...

What a shame I have to write this because the food was good but boy are they rude and scammy. I ordered a drink and they got it wrong, and then upcharged me to fix it. My boyfriend ordered a house drink and substituted tequila for mescal. They charged for the substitution and then *also* upcharged for the highest shelf liquor without asking us what we wanted. When we asked to speak to the manager he was rude and condescending and mansplained that he runs the bar program and talked over us. He finally removed the extraneous charges after a lengthy and uncomfortable conversation. We can t in good conscience dine there again and I would advise the owner to hire a competent manager because other reviewers seem to have also had bad experiences with management.