Ive taken more than 50 journeys through Gett and h...

Ive taken more than 50 journeys through Gett and have finally given up
I) They continually materially / fradulently lie about ETAs - last weekend i had a taxi that would have had to average almost 80mph through central london to arrive on time. I dont mind waiting - i do mind being lied to repeatedly
II) Their customer service is a disaster. Last weekend i cancelled a taxi that was updated to being 10mins away and ordered a new closer one. Despite customer services tellng me in writing i wouldnt be charged for both taxis i have been

It is quite an achivement to take the world's best taxi service and combine it with such a poor level of technology and customer service that you would rather use Uber. Congrtulations Gett