Dan Shell

Review of Meliá Sitges ****Hotel (Meliá ...

How this is a four star hotel I don't know, it has...

How this is a four star hotel I don't know, it has to be the noisiest non relaxing hotel I've ever stayed in!

Everyday you have kids screaming and shouting running up and down the corridors till gone past 12 midnight, doors slamming constantly and the sound of hotels sewage line in the bathroom is also very off putting.

(As a side note this hotel had multiple noise complaints whilst I was staying, previous Melia guests that we spoke to also said the same thing)

To top it off one of the nights management decided to plan building of a Pickett fence across the entire pool area at 3 AM in the poxi morning!
The banging and hammering continued untill just before breakfast.
Of which I was absolutely exhausted for the rest of that day, which when you work full time and spend a lot of money on your holiday everyday counts.
I took this complaint to the hotels quality manager and to be honest she didn't show any concern about the hotels noise problems.
She then carried on to say this is out of her control also it's a family Hotel and this is what I should expect, which I was quite confused about because I haven't been to any hotels where they allow children to scream and run around gone 12 at night.
As for the building works at 3am by the seems of things nothing will be done to compensate for this either.

As for the rooms they are very clean and the cleaners do a very good job.
But they are very dated and in desperate need of a refurb.
My particular rooms had uncovered bare wires sticking out of the wall, a wardrobe that the doors had come off the runners and the bathroom vent cover that fell directly from the ceiling on to your head.

Only thing that was very good are the general staff.
I would highly praise them as they all go above and beyond their duties.
The catering and bar staff, the cleaners are very good and hard working it's just a shame about the rest of the hotel.

My summary of this hotel is that it's in desperate need of some policies to protect the rest of guests to guarantee everyone a relaxing stay.
As it's a hotel not a zoo.
The very little policies they do have do get enforce i.e no reserving sun beds, only to get up in the morning to a sea of towels and no people.

I for one will never stay in a Melia hotel again not after this stay at Melia zoo.