S

SpartanTank087

3 years ago

The gym is fine, no complaints there. Just don't e...

The gym is fine, no complaints there. Just don't expect them to treat you like a loyal customer. Your just a number to them. I signed up for a year membership. I'm not financially independent. I'm a blue collar girl that happens to think health is an important priority. I moved to Bellingham, so I emailed them to let them know that I wouldn't be RENEWING my membership. I fulfilled my contract with them, but was then told that I had to come in person to sign a form. (Good thing I hadn't moved across the country or I guess they would just keep billing me) So I make a 3 hr drive, with traffic to sign this form that they just won't accept via email. When I get there I'm told that I have to pay for a 13th month because they need a 30 day notice before they stop billing you even if you're no longer under contract. I told him that I let them know weeks ago via email that I wouldn't be RENEWING (not canceling). Anyways, putting that aside we move forward, and then I'm told that I have to pay my 'last' months bill that day, not on my usual date. Which would have been in a weeks time. I live paycheck to paycheck. I asked to speak with the manager, and the young kid at the front desk tells me that's him. I let him know I live three hours away, and ask if there is any way he can hold on to the signed form and not run it till my usual pay date, because I live far away. He said no can do. So yeah, if you don't mind management jerking you around, and all you want is a gym, reguardless of what they decide to charge you, then this is the place for you.

Comments:

No comments