Lori Forbell Mapes Review of Cedarbrook Lodge
The staff consistently deliver outstanding custome...
The staff consistently deliver outstanding customer service! Frank at the front desk greets everyone with a big smile and seems to be one of the happiest people on earth. Dro, Jordan & Emily were always helpful and polite. The fitness center is the best out of any airport hotel I have stayed in. It is actually as good or better than some upscale vacation clubs fitness centers. Who would think this lodge is so close to the airport. Everything was fantastic. The rooms are clean and updated. The bar and restaurant lead to an outdoor patio by a koi pond which is very relaxing. Tony the manager of Copperleaf is very personable & his staff and him deliver outstanding customer service. The restaurant and hotel have a very open feel that creates an ambiance like no other airport hotel. It has a limited menu but the food was very good. Even if you are not at this hotel you must get.a massage here. Norma the manager only knows how to go above and beyond to give the best customer service and Kim provides a wonderful deep massage. In the below section I gave this a five star for location not for SeaTac area but for what this lodge offers so close to the airport. I do not care for the Sea Tac area but being in this hotel makes you forget you are in Sea Tac. I can't say enough about how pleasantly surprised I was that this is such a pleasant lodge to stay at especially if you need to stay close to the airport. If you have a car I recommend driving to see three tree point and go to their public beach.
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