Yesterday I went in for an oil change and my exper...

Yesterday I went in for an oil change and my experience in the past has definitely been better. I dropped my car off while on lunch and planned to pick it up when I got off. With any service you get, it comes with a free car wash. I called my sales rep before I picked up my car to make sure it was washed. I was told that it was washed, but when I arrived my car was still dirty. So I was basically lied to. Now I m upset. I called to confirm and my car was not washed at all? You guys say it s your procedure to wash every car that s getting serviced, but what happened? I also felt rushed when dropping my car off and picking it up. I will not be returning. I d rather drive a little further and go to Acura of Plano for servicing.