You see someone for 5 seconds for every hour you'r...

You see someone for 5 seconds for every hour you're here. And trust me, you will be here for a LONG time. What are these people even doing? It's hard to believe they're actually working. Got here at 9 A.M. still waiting in the EMERGENCY area 5 hours later. It's 1:55 P.M right now. I don't understand.