Super great experience using SpotHero! I needed to...

Super great experience using SpotHero! I needed to reserve a parking spot today, but accidentally went through and reserved in the wrong lot. Unfortunately, my reservation time had already started, so I was unable to cancel on my own. I called SpotHero customer service, and after a relatively short wait (maybe around two or three minutes?) a lovely rep answered the phone and had that reservation cancelled and refunded within literally a minute. She was kind and explained the process, and had a very welcoming personality. Would recommend contacting customer service if any problems arise.