THIS IS IT! I HAVE BEEN TRYING TO REACH OUT TO THI...

THIS IS IT! I HAVE BEEN TRYING TO REACH OUT TO THIS AGENT WHOM I TALKED TO A COUPLE WEEKS AGO ABOUT MY ACCOUNT AND THIS AGENT HAS NOT BEEN RESPONDING TO MY EMAILS OR ANYTHING. I EMAILED HIM TWICE ON HIS PERSONAL EMAIL AND NOT EVEN A SINGLE REPLY FROM HIM. I HAVE BEEN PATIENTLY WAITING FOR THIS AGENT. IS THERE ANY WAY I COULD CONTACT THE HR OR HIS MANAGER TO TEACH THIS PERSON HOW TO ACT PROFESSIONALLY. THIS KIND OF CUSTOMER SERVICE SHOULD NOT BE PART OF THIS FIRM. VERY UNPROFESSIONAL.