Tanushree Mehra

Review of Cape Cod Parasail & Jet ski

THE WORST EXPERIENCE EVER! MONEY LAUNDERERS!! EXTR...

THE WORST EXPERIENCE EVER! MONEY LAUNDERERS!! EXTREMELY RUDE and DISHONEST.

PLEASE READ ALL THE 1-STAR REVIEWS BEFORE YOU TAKE A DECISION.

Took us out on the boat for parasailing, but after just a one round closed down stating bad weather. Well, that was fine. But, when we asked for our money back, the owner asked us to leave (extremely rudely). I mean, there is a way of putting things when you re working face-to-face with customers. They definitely need some customer-service training.
Looted 3 more people in front of us, one of them came back with tears demanding her money back. Believe me, I am not lying and I have videos to prove the course of these events.
I was in the parasail boat (although we couldn t do it due to bad weather - thank God!) - the captain opened the parasail and it just fell into the water. Not very efficient considering the dangerous nature of these adventurous water sports.
Customers repeatedly complained about the jet-skis not having enough fuel to complete the promised 1-hour trip. Looks like they are fooling customers by taking them with half-filled fuel tanks, and returning in just 30 minutes stating fuel issues . I mean, you re paying over $170 - you gotta get what you paid for right?!
The funniest part was the fact that they compare themselves to an AIRLINE !! Look at yourself people, you re just running a water sports business, you are nowhere even close to comparing yourself to an airline. And just so you know ( Maybe you haven t taken enough flights, I m not sure) - airline companies have an extremely efficient customer service, they refund/reschedule customers for bad weather and even do the best they can to put you back FOR FREE if you have missed your airline by a few minutes. The lady there is so rude, she was unwilling to even consider accommodating her customers.
Customers repeatedly questioned the 5-star rating they have received. I m not sure how they have this, maybe they are paying people to write reviews with all the money laundering going on !
STAY AWAY. There are many other companies offering the same services, please save your money and for the sake of your peace of mind, book other vendors. These guys are rude, nasty, cheap and foolish.