My mom had a big surgery on August 2nd 2021. The H...

My mom had a big surgery on August 2nd 2021. The Hospital is nice and has very good surgeon, but I was not happy with on surgery day it was supposed to be 3hr surgery was 5 hr surgery. Nobody came to give me update at all. The board stayed on in procedure. The Dr came out after it was over and talked to me, the nurse was to get me 20min later nobody came for 2hrs. During her stay people came in and did things never told her why or what for. Then on discharge day we where given all the papers and sent on are way. Didn't go over anything and didn't explain nothing.she will be needing another big surgery and the Dr is at this hospital and I'm worried it will be like this one.we live in Idaho so its two in a half hrs away to be treated this way but her Dr here sent her to this place.We thought this hospital would be so much better than ours I was wrong