EM

Review of Holy Cross Medical Center

Good ER experience - but the billing department is...

Good ER experience - but the billing department is rude and bossy, even when one is trying to get them paid!

You can almost see them wave their fingers at you over the phone - the hospital made an error recording insurance information, and insisted it wasn't their fault, and told me off because I didn't have an address that THEY already have.

The attitude of these young women is that THEY don't make errors, and they take you to school over your ignorance of the way they do things.

Rude people who feel superior - not good public face.