Jessica Aguilar

Review of Northwest Texas Healthcare Sys...

Horrible experience! Walked in with 2 injured chil...

Horrible experience! Walked in with 2 injured children and the staff did not bother to help us. Receptionist was rude after I told her my 8 yr old could not stand up and said well she has to stand up. She was hurt! My 6 yr old had a gash on her forehead and the other 5 "nurses" that were sitting behind the counter just sat there! They were too worried about calling security instead of treating hurt children! We walked out and went to BSA where they were treated like real professionals!