Rob Miller

Review of teapigs

Great experience from Emma at Tea Pigs customer se...

Great experience from Emma at Tea Pigs customer services.
However it s a shame I had to contact them in the first place.
Been experiencing issues with the strings on the Tea Temples being stuck too firmly to the bag material and ripping open the bags when trying to undo them.
Emma states it s a manufacturing defect on certain batches and promised to trace back the batch with the information I supplied and send me replacements.
First class service and hope the issues are resolved quickly.
Can t beat the taste of this Tea and as a company do seem to actually care about their products and importantly their customers, they are head and shoulders above others in my option !