Tried ordering a gift certificate over the phone a...

Tried ordering a gift certificate over the phone and was informed they do not mail gift certificates anymore due to covid and to order online. I tried ordering online on my phone and home computer and kept getting error messages. Called their customer service to ask if they could help me and was informed they couldn t order online for me either and that I could come to their store to get a gift certificate that is an hour and a half away. Figure it would be safer to mail than to go to their location due to Covid Needless to say I had to figure out another gift to get. Very disappointing