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Alfredo SALA PALACIO

4 years ago

They have recently made a serious mistake with me:...

They have recently made a serious mistake with me: they gave me some urine tests that were not mine, with the consequent alarm, because they were terrifying. The most serious thing is that they realized the error in the Hospital of Bcn. that they repeated the tests to me, the same day they gave me in Echevarne what they did. Now, what worries me is whether mine, which were quite good, will have handed them over to another person who can ignore their true state of health. Another thing that seems very little of my own, not to say something stronger, is that they force us to use a tel. 902, when today almost everyone has a flat rate. Do you think, at least, ethical, that a company like Echevarne benefits financially for every call from its customers? Please, be serious and keep the forms! For the rest, since I have been an Echevarne client for many years, I can only say good things about the clinic where I usually go; from the doctor who runs it, which is a charm, to the rest of the staff. Except that error of the cited analysis, which has been a human failure, and that can happen to anyone. In general, I rate it with 4 stars, since perfection does not exist. The best, the staff that attends us, at least in the clinic where I go. Thanks to all of them. Ah! And that prefix 902 ... takes away the fifth star.

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