For one thing this customer service phone number t...

For one thing this customer service phone number they give, you cannot get a human being on the phone. They give you two options and none of them relate to getting a customer service representative on the phone to speak to. So you cannot call the store directly and then the customer care number that they give out no one gets the phone And there s no option to speak to a customer service rep. What kind of customer service is that?

I do hope LIDL improves some because if they do not I will switch back to Aldi s or Publix. Far too many times now, and I have reported this several times to corporate office via these reviews, that the shelves are usually empty when they have sales going on and when I earn points with coupons of percentages off an item a lot of times I can t even get that item because it s not on the shelf and they do not give rain checks either. Not very customer friendly there either.

I recently made a $130 grocery order last week and while at the register I forgot to enter in my phone number and the cashiers never ask if you re a little member and if you want to type in your phone number before they process the transaction and I forgot to type in my phone number and I m trying to find out how to go back into the system and add this large grocery order to my LIDL app so that I can earn points for this large grocery order and I cannot figure out how to do it in the manager of LIDL in Augusta Georgia has no idea how to do it and just told me to call customer service to find out YET the Customer service phone number provided there is no customer service representative that you can get on the phone.