Marc Desmarais Review of Pep Boys
Do not take your vehicle to this location. I broug...
Do not take your vehicle to this location. I brought my Jeep Wrangler in for an oil change and tire rotation and they told me that 3 of my 4 tires weren't good any more because they had bulges, and that one tire had a nail in it and another had two nails in it. These tires had fewer than 16,000 miles on them! They were pressuring me into buying 4 new tires, saying that I was taking a big risk driving around on them. I didn't trust them and took my Jeep to Sam's Club where they inspected the tires and found zero nails and the slight bulges (you had to run your finger along the wall of the tire to notice them) were typical of any vehicle that isn't driven very often, which mine isn't. Sam's Club told me to keep the existing tires that they were in excellent shape. So if you do go to Pep Boys, don't let them talk you into doing anything additional work to your vehicle without getting a 2nd opinion. I'm never going to Pep Boys again.
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