Roberto Torres

Review of Westin Bellevue (Starwood Hote...

I take the liberty to write you and let you know m...

I take the liberty to write you and let you know my experience at The Bellevue hotel westin day 12.06.2016 had a short stay because at the whim of an employee was asked to leave the hotel.I will be as brief as possible one of my companions approached first verbally and after their consent physically to the Argentine soccer team,security came to the site and I was asked to not intimidate the privacy of the other guests after having a brief discussion with a blonde hotel employee who gave me a warning.
I understand that must respect the privacy and safety of all guests but what happened was ridiculous we all had to leave the hotel, all that were staying in the room
all guests including two small children had to leave the hotel at night 4.5 hrs away from home even when it was not involved in the event
I was the one who paid for the room I had to leave even when this happened was in my room bathed my children
when my wife did not return , I went to look and security was there for a second time she just asked a famous guest about the players and he offered to sign my shirt even he taked to its floor and had 12 players signatures that doesnt sound like someone offended or attacked he even return to the pool area give her jersey back.

security, team players, the coach even came down to try to fix the problem by arguing that there was no aggression but this employee did not care and I have video and recording of conversations that can support my version

I regret very much what happened and we could not have an arrangement with this blonde employee who i dont know not her name but ill annex a photo was not accessible

although I must speak well of the installations, security, personnel had a very friendly staff and the person who greeted me in the lobby even offered to find us a room and a settlement regarding room charges her treatment was more human and understandable