What a rare treat to have someone who is competent...

What a rare treat to have someone who is competent, honest, thorough and at an extremely reasonable price.
Incredibly knowledgeable and helpful. I have a friends who shipped me their computer from Burkina Faso West Africa due to an overheating issue...at least we thought. I am an IT Pro and was going to work at getting the situation remedied until I called Charlotte Street Computers. They handle these issues all of the time and their pricing was incredibly reasonable for out of warranty service on the mac. I was so impressed that I left my MacBook Pro there as well to have them reapply the heat-sink paste as a preventative measure on my machine.
After reapplying the heat-sink paste they did testing of the Macbook Pro from West Africa and determined that there was actually the graphics card on the logic board. I started to get nervous about how much it would cost, but they totally worked with me and did not change the agreed upon charges without my approval. Apple ended up covering the logic board as a matter of customer service and Charlotte Street made the repair. I know where I will be going and sending anyone who asks to get their computer repaired.