Jenny Marshall Review of The Norfolk Royale Hotel
Firstly, no one on reception to greet us!! Bit rud...
Firstly, no one on reception to greet us!! Bit rude. This was a little present for us for our engagement.
The sink in our room was disgusting. Hadn't been cleaned properly in a long time. I wouldnt brush my teeth. I have pictures for the manager to look at.
In our room was a happy birthday card!!! Made us question if it was our room.
We decided to go to the "indoor pool" , was in there 20 minutes. Upon walking in, cigarette ends where on one of the seats!!! Yuk. Mould everywhere and it stunk of bleach . Was filthy. I have pictures.
Trying to sleep in a bed that tilted was radiculous. I hardly slept.
Breakfast was mediocre, friend eggs in loads of oil. Scrambled eggs dry, staff where nice.
I don't understand how this is rated 4 star. I don't think we would return.
I would expect a call from the manager. Room 309 on the 19 th october
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