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Crystal Herrmann

3 years ago

DO NOT use this Company! I am a Realtor and we ha...

DO NOT use this Company! I am a Realtor and we had an analysis done on a non-working fireplace. We received a estimate for repairs over $1,000. They charged us $98 for this FALSE opinion and will not refund the money!! We had another service man from another company take a look. The ONLY thing this fireplace needed was to have the gas turned on. We believe and have proof that Bel Red didn't even turn the gas on to properly diagnose this problem. They send a supervisor to over see the problem - we appreciate that but when it came to refunding the $98 FALSE diagnostic (a lie) they won't refund the money and said that they technician still did his job?? Are you kidding me??

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