Ashley Boston

Review of Lazy Ranch

I recently had my daughter's 2nd birthday party he...

I recently had my daughter's 2nd birthday party held here, and in the beginning everything was great. We had Paul take us around on the horse and carriage ride and he was awesome, and very informative on the animals. After the party, i was about to pay when was told that I owes $174 for the carriage ride for 12 people and set up for party. However, over the phone while booking I was quoted $150. I asked why the extra fee, when I called three different times prior to coming and was told by three different people it was $150. The very rude young lady working the box office told me that there was a set up fee, plates and cup fee etc. However, I was under the impression that the $150 was covering all of that prior to coming. When I explained to her I was not told about extra fees ( 9 cups 9 plates for $24)..she than rudely said to me " Just hand me the $150, because I am not going to argue with yall"...Paul was great ,customer service was terrible. Will not ever host party here again.