Went tonight with my family. Customer service wa...

Went tonight with my family. Customer service was awful! No one in line except my family and all 4 people behind the counter were talking. We asked for help and they acted like we needed to wait until their not work related conversation was finished to say excuse me. (We had to keep going up -see why below- and every time was the same.)Then got to our lane. We were given lane 6. It broke down alot, we had to keep going to the counter because of this. Our family of 4 was almost $70 for 2 games with shoe rental. Seemed pretty high. Side note: They changed their menu, we were not a big fan of the selection.

Because of all of this, I googled them tonight and found out they are under new management. This explains alot. And so many new very negative reviews. Before October I was have recommended this place but sadly not anymore.