Disappointed that there was no hot water to bath o...

Disappointed that there was no hot water to bath or shower on the morning of January 4th and no compensation for it.

When I entered the hotel there was no motion opener for the outside door. I had to try to press a handicap button to get the swing door to open slowly, my arms carrying bags. When I returned with a luggage cart to bring the rest of our families luggage, the 36" wide door was difficult to get the luggage cart to fit through.

The security swing latch on the door of room 428 was damaged and needing repair.

The coffee served in the breakfast room was instant, more disappointment.

I can put up with a lot but there were too many issues with this hotel to not leave a review.