Blow out on the freeway with no tread left. They s...

Blow out on the freeway with no tread left. They said that because of no tread they can't evaluate a claim and that it must have been driven on for a long time. It was only driven 5-10 seconds to get safely off to the side of the freeway.

Basically a Hazard warranty that offers no real protection. They also said they don't speak to customers, only dealers. What kind of business offers warranty to a customer but will not speak to them. It isn't the dealers warranty it is mine, I am the customer.

When asked who I could complain to I was told "no one, I am the manager and there is no complaints department". When asked who regulates them where a complaint could be made I was given no answer. I asked government, insurance commission, BBB or other entity and then was informed they have an A+ BBB rating. Based on my experience they shouldn't. I hope others will similarly let BBB know so they can be less proud of the service they offer which is certainly not A+.