This restaurant is ONLY getting 4 stars because of...

This restaurant is ONLY getting 4 stars because of the phenomenal service I received when I picked up my order. I placed a to-go order of prime rib, and got back to my hotel to discover they did NOT give me any au jus! Who wants to eat prime rib without au jus?! No one! The only seasoning on a prime rib is on the outer edges of the meat (because of how it's cooked). Therefore, the rest of the meat completely lacked any flavor what-so-ever. The waitress did go over some of the contents in my bag with me before I left; however, I just assumed the au jus was in the container with my food since it was a hot food item (the other containers in my bag were for my loaded mashed potatoes, so they were cold food items, such as cheese and sour cream). If my reviews only focused on food, I would give this restaurant 2 stars just because I was stuck eating an unflavored slab of meat. However, the service was phenomenal--the staff was VERY kind, and the manager even accepted my out-of-town local school discount card, and I am VERY appreciative of that. Again, the amazing staff is the only reason I'm giving 4 stars.