Roman, head of guest services, made my stay unforg...

Roman, head of guest services, made my stay unforgettable from the beginning to the end. He helped me with my luggage even though it wasn t his job, offered me champagne for my birthday celebration at the front desk after overhearing I was celebrating, gave me a tour of my room and charmed my socks off! He made my birthday celebration amazing. As I left the hotel I wished I could see him again and he was there waiting outside by chance. Don t go for the world-class hotel, don t go for the world-class food. Don t go for the soft expensive robes...Go for Roman! A memory for a lifetime.