Carol R

Review of Hilton Columbus at Easton

I would not recommend staying at this particular H...

I would not recommend staying at this particular Hilton. The front desk staff is rude and unreliable. If you are staying here for business, I would strongly recommend renting a car as their shuttle service is a joke. Example: I requested a shuttle at 10:45 AM to pick me up from my place of work which is 6 minutes a way. I am first advised that it should be no more than 15-30 minutes. This time comes and goes without notice. I reach out to the charming hotel only to be advised that something came up and that someone should be there soon. It is now well past noon, no phone call, no sign of a car on the horizon. I will be calling for an Uber.